About CTS
Established in 2002, Connected Technology Solutions is the original dedicated kiosk company. This is our space.
While we have numerous competitors, none started with the vision, mission, and passion of exclusively building the very best customized self-service kiosks, backed by the best-possible warranty and customer experience in the kiosk industry.
We’d like to say we’ve arrived, but we haven’t, because we are on an ongoing journey of challenging the status quo and continually raising the bar of excellence in everything we do.
We continuously challenge ourselves to outthink, outwit, and outsmart ourselves every day so that we can live our mission of serving at the pleasure of our clients. It’s part of our DNA.
In other words, we are never satisfied.
How and Why We are Able to Build the Best Damn Kiosks
It all comes down to our culture.
When we were creating our original business plan, we knew that strong client value propositions pushed to market with a robust marketing effort wouldn’t be enough to elevate us to the lead position in the custom kiosk industry.
We knew we needed to think, act, behave, and believe differently than all other manufacturers—not just kiosk manufacturers—if we were going to climb to the top of our industry and stay there. In other words, we knew we would need to rattle and challenge the status quo every day in every way.
At CTS, every day, we choose to:
- Create a sustainable community of respect and serve at the pleasure of our clients.
- Do great work and build great products.
- Have fun and be awesome.
- Build the Best Damn Kiosks. Period™.
Our White-Glove Delivery Service
When you purchase kiosks from CTS, they will be delivered to your designated location in a CTS fleet vehicle, driven by a CTS driver wearing a CTS uniform.
Your kiosks remain under our care, custody, and control for the duration of their shipment. All packaging will be carefully removed and disposed of as expected upon delivery and desired placement. The CTS delivery team will also clean your kiosks and perform basic hardware diagnostics to ensure that all units function properly.
Over-the-Top Amazing Service and Support
Our competitors don’t match the level of service and support we provide. It’s not because they can’t. They won’t. It’s not their priority.
CTS does not, and never will, outsource support because we understand that being there for our clients is the most meaningful part of our partnership. So, why on earth would we hand our relationships over to a third party? (Well, our competitors do.)
Your support team consists of CTS employees who understand our kiosks because they were involved in their design and manufacture. Thus, it makes sense that they can help clients troubleshoot equipment issues better than anyone.
